GENERAL
- I have some suggestions, comments, or questions about Findoha.
What shall I do?
Please fill the contact
us form with you contact information and your suggestions, comments, or
questions. We value your ideas and respond your queries.
- What is Findoha? Who are you?
Findoha is part of LocalWin network. You can find more information under 'About
Us' Section.
- Is Findoha trustable? If there are any issues how can it be resolved?
Yes, Findoha is owned by Dualvison LLC a well-known organization with establishements
in Virginia, Maryland and NY. We are member of Better Business Bureau.
MEMBERSHIP
- How can I list my business Free?
You can create a Findoha member account, update your basic business profile
and submit the states, metro areas that you would like your business to be
listed.
- What are the privileges of Free Business Listing?
Your business is listed at no cost.
- How can I upgrade Free membership to Standard or Premium membership?
Y ou can logon to your account and click standard or premium listing links
to upgrade your account.
- What is the advantage of Standard or Premium Listing?
Your business will have a guaranteed listing in the state or metro areas you
choose. You will take one of the fixed number of available spots in the relevant
states.
- How can I cancel my account?
You can cancel your account by unsubscribing to listing services after logging
on to your account.
- How can I cancel my Standard or Premium Business Listing?
You can cancel your Standard or Premium Listing by unsubscribing to listing
services after logging on to your account.
- Can I have more than one member account?
No, you can have only one username for a business. Our system and administrator
monitor our databases for duplicate entrees. However, if you have multiple
businesses, you can create multiple user account for each of your business.
- What do I have to do if I can not register?
Send as an email at info@findoha.com
or use contact us form and let us know what error messages you are getting.
- I forgot my password, what next?
Click on recover link and
enter your email to have your password forwarded by our system
- Do you have a guided tour about how the system works for Business
Owners?
Yes, we have a Guided Tour for Business Owners. Click here to access our mini guided tour.
- Do you have a guided tour about how the system works for Homeowners?
Yes, we have a Guided Tour for Homeowners. Click
here to access our mini guided tour.
BUSINESS LISTINGS
- My company Listing does not appear on the first page. Why is that?
You have registered your company under Free business listing. Free business
listed companies are not guaranteed to be listed on the first page. You can
upgrade to standard or premium business listing.
- What do I have to do to have my company listed in a State?
You can register your company under Free, Standard or Premium Business Listings.
- What do I have to do to have my company listed on the first page
in a State?
You can register your company under Standard or Premium Business Listings.
This will guarantee your placement on the first page. Click one of the State
Listings links under "Get Listed Now" section on the right side
of your screen.
- What do I have to do to have my company listed in a Metro Area?
You can register your company under Free, Standard or Premium Business Listings.
Click one of the Metro Area Listing links under "Get Listed Now"
section on the right side of your screen.
- What do I have to do to have my company listed on the first page
in a Metro Area?
You can register your company under Standard or Premium Business Listings.
This will guarantee your placement on the first page.
- I have more than one office in one state. Can I register my companies
two offices separately in the same state?
No, you can register only one main office. You can provide details of other
offices in special notes section.
- My company has presence in more that one state and metro area. Can
I register my company in two or more states or metro areas?
Yes, you can select multiple states and metro areas to list your business.
VIEWING & CHANGING LISTING DETAILS
- What do I have to do to change my account information?
Click My account link and update your information under Basic Profile Information
link
- I would like to change my listing details. What needs to be done?
You can logon to your account. Click standard or premium listing links and
update your inforamtion.
- How do I cancel my order?
We have a 30 day money back guarantee. After 30 days you can still cancel
your order; you will be entitled to service fee. Please review terms
& conditions for more details.
- How can I close my account?
You can send us an email at info@findoha.com
to close your account.
PAYMENTS
- How can I make my payments?
Findoha accepts payments via major credit cards and PayPal
- Which credit cards can I use?
Findoha accepts VISA, AmericanExpress, MasterCard and Discover Credit Cards
- Can I write a check?
No, Findoha does not accept personal checks
- Can I use Debit Card?
Yes, Findoha accepts debit cards
- How safe is to enter my card number online?
Findoha is secured with SSL. Transactions on the site are protected with up
to 256-bit Secure Sockets Layer encryption. Click
here for more details.
- Why did my credit card authorization fail?
You might have entered your credit card information wrong or it might not
be recognized by our systems. Please contact us at info@findoha.com
to verify your credit card information. Please do not send any credit card
information by email.
- What is the refund policy?
Findoha has a 30 day money back guarantee. Click here for terms & conditions.
CAN NOT FIND ANSWERS? Please submit a message via our contact
us form. You will get an answer within 24 hours.
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